Sales & Lead Management for Tughlakabad businesses
Tughlakabad is known for two very different things: the ruins of the Tughlaq-era fort and the Inland Container Depot, one of the busiest dry ports in North India. Around the ICD you find freight forwarders, customs house agents, container transporters, warehousing firms and the small offices that handle paperwork for exporters and importers.
Logistics firms deal with many shipments, many parties and constant status questions. An exporter calls three times a day asking whether the container has been cleared. A forwarder sends rate quotes to a dozen clients and has no record of which quotes were accepted. A CRM gives each client and each shipment its own record, with stages from quote to booking, customs clearance and delivery, so anyone in the office can answer a status call. It can also send automatic WhatsApp updates when a stage changes.
Tughlakabad falls within Delhi NCR, so we visit your office to understand the process and return to train your operations staff at go-live.
Why businesses in Tughlakabad choose dial4crm
- Shipment stage tracking from rate quote to customs clearance at ICD Tughlakabad
- Rate quote follow-ups for freight forwarders and container transporters
- Automatic WhatsApp status alerts for exporters and importers
- Document checklists per shipment for customs house agent offices
- Operations staff trained on site at your Tughlakabad office