About dial4crm

About Us

18+ years of building business software. Today, only CRMs.

dial4crm team planning a CRM project Team celebrating a CRM go-live
18+Years of
experience
150+CRMs delivered
Who we are

We build CRMs. Nothing else.

dial4crm is the CRM company of WebKeyIndia. For more than 18 years we have built websites and business software for Indian companies, and CRM became the work our clients valued most. So today, CRM is all we do.

From travel agencies to hospitals, we design, build and support CRMs that match how each business really sells.

  • 18+ years building business software
  • CRM is our only product line
  • In-house design, development & support
  • Clients across India and abroad
18+Years of experienceBuilding software since 2008
150+Projects deliveredCustom builds, on time
15+Industries servedFrom travel to pharma
120+Happy clientsRated 4.9/5 on average
What drives us

Simple CRMs that teams actually use

Our mission

Give every growing Indian business a CRM that fits the way it already works, so no lead or payment slips through the cracks.

Our vision

Be the CRM partner businesses recommend: simple to use on day one, and strong enough to scale for years.

Our promise

Clear quotes, weekly demos while we build, and support that picks up the phone long after go-live.

  • Built only for CRM
  • GST & WhatsApp ready
  • Honest, fixed pricing
  • Your data, your control
  • Support that picks up
Our journey

From a web studio to a CRM company

It started with a tour operator in Delhi who was losing enquiries across WhatsApp, phone calls and spreadsheets. We built him a CRM that tracked every enquiry from first call to final payment, and his bookings went up within a month.

Word spread. Today the same team builds CRMs for travel, real estate, education, healthcare, finance and more, each one shaped around how that business really sells.

Requirement workshop with a client
  1. 2008
    WebKeyIndia is born

    We start as a small web and software studio in Uttam Nagar, New Delhi.

  2. 2012
    Our first CRM

    A Delhi tour operator asks us to stop his enquiries getting lost. Our first travel CRM goes live.

  3. 2016
    Industry modules

    Ready-made CRM modules for real estate, education and healthcare.

  4. 2020
    WhatsApp, IndiaMART & mobile

    Leads flow in automatically and sales teams update the CRM from their phones.

  5. 2026
    dial4crm

    Our CRM practice becomes dial4crm: 150+ CRMs live across 15+ industries.

Our team

The people behind your CRM

One in-house team. No outsourcing, from first call to go-live and beyond.

Vikram Malhotra, Chief Technology Officer

Vikram Malhotra

Chief Technology Officer

Neha Kapoor, Head of Sales

Neha Kapoor

Head of Sales

Arjun Mehta, CRM Solutions Architect

Arjun Mehta

CRM Solutions Architect

Priya Singh, Lead UI/UX Designer

Priya Singh

Lead UI/UX Designer

+ developers, testers & support experts working in-house. We’re hiring

Life at dial4crm

Inside our New Delhi office

Sprint planning with a client
Sprint planning with a client
Weekly CRM demo day
Weekly CRM demo day
Celebrating a go-live
Celebrating a go-live
Requirement workshop
Requirement workshop
Our workspace
Our workspace
What we do

Everything your CRM needs, under one roof

Custom CRM development

A CRM designed around your process: your fields, stages, roles and reports.

Industry-ready CRMs

Start fast with modules built for travel, real estate, education and 12 more industries.

Integrations

WhatsApp, IndiaMART, JustDial, website forms, email, SMS, payment gateways and Tally.

Mobile CRM apps

Android and iOS apps so your field and sales teams update the CRM on the go.

Migration & setup

We move your Excel sheets or old software into the new CRM, cleaned and de-duplicated.

Training & support

Hands-on team training, then a real person on phone and WhatsApp when you need help.

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