WhatsApp & Portal Integration for Chandni Chowk businesses
Chandni Chowk runs on wholesale. Electrical goods in Bhagirath Palace, fabric in Katra Neel, silver in Dariba Kalan, spices and dry fruits at Khari Baoli, books and stationery on Nai Sarak. Most firms here have dealt with the same retailers for decades, and a lot of the business still lives in bahi-khatas, diaries and the owner's memory.
The trouble shows when orders come from five places at once. A retailer in Lucknow sends a WhatsApp voice note, an IndiaMART enquiry lands at lunch, and a regular buyer calls the munim about a pending payment. Nobody can see which party is overdue, what rate was promised, or which salesperson spoke to them last.
We build a CRM that keeps party-wise orders, credit limits, follow-ups and dispatch status in one place, with WhatsApp and IndiaMART leads coming straight in. Our office is in Uttam Nagar, and the team comes to your shop or godown for the requirement workshop and staff training. After that, support is on phone and WhatsApp.
Why businesses in Chandni Chowk choose dial4crm
- Party-wise credit limits and payment reminders for retailers who buy on udhaar
- IndiaMART and WhatsApp enquiries captured without retyping into a register
- Rate lists by customer, so a promised price is not forgotten
- Dispatch and transport tracking for goods sent out of Delhi
- Simple screens for munims and counter staff who are new to software